Shipping policy

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Shipping Policy

Shipping Information

At Ivory Nest Designs, we carefully package each order to ensure it arrives safely and in perfect condition.

Processing Times

Orders are typically processed within 1-3 business days following payment confirmation.

During peak periods, promotions or holidays, processing times may be slightly longer.

Shipping Within Australia

We currently ship Australia-wide using reputable postal and courier services.

Shipping costs are calculated at checkout.

Free Shipping

We offer free standard shipping on eligible Australian orders over $100 AUD.

Delivery Timeframes

Estimated delivery timeframes are:

NSW: 2-5 business days
VIC, QLD, SA: 3-7 business days
WA, NT, TAS: 5-10 business days

Please note that delivery times are estimates only and may vary depending on carrier delays and regional locations.

Order Tracking

Where available, tracking information will be provided once your order has been dispatched.

Incorrect Address Information

Please ensure shipping details are entered correctly at checkout. Ivory Nest Designs cannot be responsible for delays or additional charges resulting from incorrect address information provided by the customer.

Damaged or Lost Parcels

If your order arrives damaged or is believed to be lost in transit, please contact us as soon as possible so we can work with the carrier to investigate and resolve the issue.